eSCM-SP

eSourcing Capability Model for Service Providers

A framework to help IT service providers develop their IT service management capabilities from a service sourcing perspective. It was developed by Carnegie Mellon University in the US. 


eSCM-SP

eSourcing Capability Model for Service Providers

A framework to help IT service providers develop their IT service management capabilities from a service sourcing perspective. It was developed by Carnegie Mellon University in the US. 

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